How We Use Text Messaging
How Purologix Water Services, INC. uses SMS to communicate with customers:
Purologix Water Services uses SMS/MMS for normal customer communications related to requested services, scheduling, and support. This page explains what types of messages customers may receive, how consent is obtained, and how to opt out.
Customers may receive conversational and informational text messages from Purologix Water Services related to:
Appointment scheduling
Appointment reminders
Technician dispatch and on-the-way updates
Service coordination
Follow-up regarding requested service
Estimate notifications
Invoice notifications
Customer support communications
These messages are used for operational and service-related purposes only. They are not promotional marketing messages.
How Consent Is Obtained
Customers may consent to receive text messages from Purologix Water Services by providing their phone number through one or more of the following methods:
Submitting a website form
Speaking with our office by phone
Providing their information during in-person scheduling or service interactions
Consent to receive text messages is not a condition of purchase.
SMS Disclosure
By opting in to receive text messages from Purologix Water Services:
Message frequency may vary
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for assistance
Privacy
Purologix Water Services does not sell or share customer phone numbers or SMS consent information with third parties for marketing purposes.
Contact Information
Purologix Water Services
Phone: 919-577-1178
Email: reception@purologix.com
Website: www.purologix.com
